Refund policy

Refund & Replacement Policy

At Art by Amy Studio, I want you to feel confident when ordering artwork from my shop. Each product is made to order especially for you, which means it is produced only after your order is placed.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact me within 30 days of delivery at studioartbyamy@gmail.com. Please include your order number and photos showing the issue so I can review what happened and help make it right.

If the issue is verified, a replacement or refund may be provided at no additional cost to you.

Made-to-Order Items

Because each item is produced specifically for your order, I am unable to accept returns, exchanges, or cancellations for change of mind, buyer's remorse, or an incorrect size selection.

Please review product details and sizing carefully before placing your order. If you have a question about a product before ordering, you're always welcome to contact me.